FREQUENTLY ASKED QUESTIONS
Do you offer home delivery of medications ?
Yes, we offer home delivery of medications within Lagos State.
When you’re making an order, kindly write a detailed address and select a “Notable Area” for your delivery.
Make sure to also leave contact number.
Can I return or exchange medications if I no longer need them or if I have a concern ?
For safety and regulatory reasons, items sold in good condition we cannot accept returns or exchanges of medications once they have left our pharmacy.
If you have concerns about your medication or need to discontinue use, please consult our pharmacist for guidance.
How do I dispose of expired or unused medications safely?
Proper disposal of expired or unused medications is important to prevent potential harm to people and the environment. Please do not flush medications down the toilet or throw them in the trash.
Instead, consult your pharmacist or visit our website for information on safe medication disposal methods in accordance with local regulations.
Can I get advice from a pharmacist about my medication or health concerns?
Yes, our pharmacists are available to provide medication counseling and general health information.
Please feel free to contact our pharmacy or visit our website to speak with a pharmacist or schedule a medication consultation.
Can I drink alcohol while taking my medication?
The consumption of alcohol may interact with certain medications and can result in potential side effects or decreased effectiveness of the medication.
It’s important to check the label or package insert of your medication or consult your healthcare provider for specific guidance on whether alcohol should be avoided or limited while taking your medication.
How can I store my medications properly?
Proper storage of medications is crucial to ensure their effectiveness and safety.
It’s recommended to store medications in a cool, dry place, away from direct sunlight, heat, and moisture.
Some medications may require refrigeration or special storage conditions, so it’s essential to follow the specific storage instructions provided on the medication’s label or package insert.
What should I do if I miss a dose of my medication?
If you miss a dose of your medication, it’s best to refer to the medication’s package insert or consult your healthcare provider for specific instructions.
In general, it’s important to take the missed dose as soon as you remember, unless it’s almost time for your next scheduled dose.
Do not double the dose to make up for a missed dose unless instructed by your healthcare provider.
What should I do if I experience a potential adverse reaction to a medication?
If you suspect that you are experiencing an adverse reaction or side effect from a medication, it’s important to stop taking the medication and seek immediate medical attention.
You should also report the adverse reaction to your healthcare provider and the regulatory authority in your country, as it helps in monitoring the safety of medications.
Please visit our website for more information on how to report adverse reactions.
Are generic medications safe and effective?
Yes, generic medications are approved by regulatory authorities and are required to meet the same safety and efficacy standards as brand-name medications.
Generic medications contain the same active ingredients as their brand-name counterparts and are often more affordable.
If you have questions or concerns about generic medications, please consult your healthcare provider or pharmacist for more information.
Can I order prescription medications online from your website?
As a pharmacy, we comply with local regulations and require a valid prescription from a licensed healthcare provider for prescription medications.
We do not dispense prescription medications without a valid prescription.
Please consult your healthcare provider for a prescription and visit our website for more information on our online ordering process for prescription and over-the-counter medications.