Terms and conditions

INTRODUCTION

Welcome to Careforte Pharmacy (“The Website”, “The Site”, “The App”,  or “This Site”). Our Terms & Conditions (“Terms and Conditions” or “The Terms”) coordinates every affair of this website. Careforte Pharmacy (“The Company”, “We”, “Us”).

The Website reserves the right to update or remove any part of The Terms at any time. The update will take effect immediately it is posted on The Website with no other notification. Please check The Terms and Conditions regularly for updates.

You agree that if you are unsure of the meaning of any part of this Terms and Conditions or have any questions regarding the Terms and Conditions, you will not hesitate to contact us for further clarifications.

Using our services means you agreed to the terms. If you disagree with any part of the terms, then you may not assess the service.

USE OF THE WEBSITE

This confirms that you are a registered vendor or customer on this site.

You have a non-transferable, revocable and non-exclusive right to use This Site, in accordance with the Terms and Conditions, for such things as: buying/selling of pharmaceutical products, medical devices and other pharmaceutical activity.

You do not have permission to

  • Manipulate our networks/ports/channels/servers.
  • Manipulate our script, apps and codes of the website.
  • Manipulate The Site detail that is not yours.

Above and any other activity that is against the use of the Site is highly prohibited.

Should we determine at our sole discretion that you are in breach of any of these conditions, we reserve the right to deny you access to this website and its contents and do so without prejudice to any available remedies at law or otherwise.

Some of the activities, services, products and features may require registration or subscription before you can access them. Should you decide to register or subscribe for any of the activities means you agree to provide accurate and current information about yourself and to promptly update such information if there are any changes. You are solely responsible for keeping passwords and other account identifiers safe and secure.

The User is entirely responsible for all activities that occur under such password or account. Also, you must notify us of any unauthorized use of your password or account promptly. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

In the course of the registration process, you agree to receive email notifications from the Site. You can subsequently opt out of receiving promotional emails by clicking on the link at the bottom of any promotional email.

USER SUBMISSIONS

Any information submitted to the Site including but not limited to questions, reviews, comments, and suggestions (collectively, “Submissions”) will become our sole and exclusive property and shall not be returned to you.

In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit in connection with such review, comment, or other content.

You shall not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may update or remove any submitted detail without prior notification, and we shall not be obligated to any legal prosecution.

INFORMATION ON THIS WEBSITE

You accept that the information contained in this website is provided “as is, where is”, is intended for information purposes only and that it is subject to change without notice. Although we take reasonable steps to ensure the accuracy of information and we believe the information to be reliable when posted, it should not be relied upon and it does not in any way constitute either a representation or a warranty or a guarantee.

Product representations expressed on this Site are those of the vendor/users and are not made by us. Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions.

We shall not be held responsible or made liable for any damages or injury which may arise as a result of any error, omission, interruption, deletion, delay in operation or transmission, communication failure and defect in the information, content, materials, software or other services included on or otherwise made available through our website. We understand that certain state laws do not allow limitations on implied warranties or limitation of certain damages, these disclaimers may therefore not apply where these laws are applicable.

WEBSITE ACCESSIBILITY

We have put in place every necessary features to make the website accessible at all times through the web, mobile phones and mobile applications at all times. However, we reserve the right to terminate the website at any time and without notice. You accept that service interruption may occur in order to allow for website improvements, maintenance or may also be due to outside factors beyond our control.

THIRD PARTY WEBSITES

Third party websites redirections or links may occur at any time. However, the existence of a link to another website should not be considered as an affiliation or a partnership with a third party or viewed as an endorsement of a particular website unless explicitly stated otherwise.

In the event the user follows a link to another website, he or she does so at his or her own risk. We accept no responsibility for any content, including, but not limited to, information, products and services, available on third party websites.

We reserve the right to remove and link submitted by any user without prior notification.

INTELLECTUAL PROPERTY

Both parties agree that all intellectual property rights and database rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain at all times vested in us or our licensors. Use of such material will only be permitted as expressly authorized by us or our licensors.

Any unauthorized use of the material and content of this website is strictly prohibited and you agree not to, or facilitate any third party to, copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

DATA PROTECTION

Any personal information collected in relation to the use of this website will be held and used in accordant with our Privacy Policy, which is available on our Site.

INDEMNITY

You agree to indemnify and hold us, our affiliates, officers, directors, agents and/or employees, as the case may be, free from any claim or demand, including reasonable legal fees, related to your breach of these Terms of Use and User Agreement.

ARBITRATION

Any controversy, claim or dispute arising out of or relating to these Terms and Conditions of Use will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Nigeria in English and governed by Nigeria law pursuant to the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004, as amended, replaced or re-enacted from time to time.

The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Nigeria and is independent of either party. Notwithstanding, the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

TERMINATION

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions of Use or revoke any or all of your rights granted under the Terms and Conditions of Use.

Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination.

SEVERABILITY

If any portion of these terms or conditions is held by any court or tribunal to be invalid or unenforceable, either in whole or in part, then that part shall be severed from these Terms and Conditions and shall not affect the validity or enforceability of any other section listed in this document.

MISCELLANEOUS PROVISIONS

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Assigning or sub-contracting any of your rights or obligations under these Terms and Conditions to any third party is prohibited unless agreed upon in writing by the seller.

We reserve the right to transfer, assign or sub-contract the benefit of the whole or part of any rights or obligations under these Terms and Conditions of Use to any third party.

TERMS AND CONDITION OF SALE

GENERAL

You confirm that you are a registered user of the site.

You agree that if you are unsure of the meaning of any part of the Terms and Conditions, you will not hesitate to contact us for clarification prior to usage of the site.

These Terms and Conditions fully govern the sale of goods and services purchased on this Site. No extrinsic evidence, whether oral or written, will be incorporated.

CONTRACT AND ORDER FORMATION

Both parties agree that browsing the site on through the website or mobile app and gathering information regarding the services provided by the seller does not constitute an offer to sell, but merely an invitation to treat. The parties accept that an offer is only made once you have selected the item you intend to purchase, chosen your preferred payment method, proceeded to the checkout and completed the checkout process.

Both parties agree that the acceptance of the offer is not made when the seller contacts you by phone or by email to confirm that the order has been placed online. Your offer is only accepted when we dispatch the product to you and inform you either by email or by phone of the dispatch of your ordered product.

Before your order is confirmed, you may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time.

Electronic Documents Acceptance

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Pricing and Payment

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card charged. In the event that we are unable to provide the services, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the products.

Voucher Codes Usage

Our Site accepts the use of voucher codes for orders placed online. The marketing voucher codes which are accepted on the Site entitle you at the time of ordering a product to a saving on the order being placed on our Site.

Our voucher codes may not be exchanged for cash. With the exception of vouchers issued in accordance with our refunds policy and vouchers issued in exchange for advance payments, we reserve the right to cancel or withdraw our voucher codes at any time.

Liability of Parties on the Rx Online Pharmacy Website

We operate a marketplace which is open for third-parties to sell their products on our website. Some of the products listed on the Rx Online Pharmacy marketplace are owned or sold by us, also we are involved in the actual sale transaction between the buyers and sellers on the Rx Online Pharmacy Website.

Nevertheless, the buyer and the seller agree that we would be held free from any liability in contract, pre-contract or other representations in tort, for all transactions conducted on the www.rxonlinepharmacy.com.ng platform.

Delivery

This Site is only for delivery of products to customers within Nigeria. The vendors on the site are in charge of deliveries and make every effort to deliver goods within the estimated timescales. However, delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within the estimated timescales where they did not occur due to our fault or negligence.

You agree not to hold the seller liable for any delay or failure to deliver products or otherwise perform any obligation as specified in these Terms and Conditions of Sale if the same is wholly or partly caused whether directly or indirectly by circumstances beyond our reasonable control.

Return/ Exchange Policy

If you are not entirely satisfied with your purchase, we are here to help. Items can only be returned or exchanged before 2 calendar days. To be eligible for a return or exchange, the item must be unused, unworn, unaltered, not expired, and free of damage by the customer and must be in the original packaging condition that you received it. You must also have your receipt or proof of purchase.

Refunds

Once we receive your item, we will notify you that we have received your returned item. We will inspect the item and notify you if a refund is approved, once it is approved, we will initiate a refund to your credit card and you will receive a credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for your own shipping costs of returning the item. Shipping costs are non-refundable.

Indemnity

You agree to indemnify us, our affiliates, officers, directors, agents and/or employees, as the case may be, free from any claim or demand, including reasonable legal fees, related to your breach of these Terms and Conditions of sale.

Applicable Law and Jurisdiction

These Terms and Conditions of Sale shall be interpreted and governed by the laws in force in the Federal Republic of Nigeria. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Nigeria and to waive any objections based upon venue.

Arbitration

Any controversy, claim or dispute arising out of or relating to these Terms and Conditions of Sale will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Nigeria in English and governed by Nigeria law pursuant to the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004, as amended, replaced or re-enacted from time to time.
The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Nigeria and is independent of either party. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

Severability

If any portion of these Terms or Conditions of Sale is held by any court or tribunal to be invalid or unenforceable, either in whole or in part, then that part shall be severed from these Terms and Conditions of Sale and shall not affect the validity or enforceability of any other section listed in this document.

Miscellaneous Provisions

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Assigning or sub-contracting any of your rights or obligations under these Terms and Conditions of Sale to any third party is prohibited unless agreed upon in writing by the seller.

We reserve the right to transfer, assign or sub-contract the benefit of the whole or part of any rights or obligations under these Terms and Conditions of Sale to any third party.

Complaint Notification Channels

If you have any complaint with respect to the infringement of your copyright, kindly write to the following address:

Address:  21B Etim Inyang Crescent by Cool Fm Victoria Island, Lagos State.

Telephone: +234 704 474 3759

Email: info@carefortepharm.com

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Lekki, VI, Festac, Lagos

07046477224

sales@carefortepharm.com

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